Standard delivery is usually 1 - 2 working days in England, 1 - 3 days to the rest of the UK.
If you place your order by 11am it is usually dispatched the same day. Monday - Friday ( excluding bank holidays ) after this time orders may be shipped the following day.
Our parcels are usually collected between Noon & 5pm
We can offer other timed options and Saturday delivery but the costs vary so please contact us for other delivery options.
Same day delivery from our London warehouse. (See below)
All orders are subject to availability.
Some items may have a longer delivery time, this is usually noted in the item description, we will contact you should there be any expected delays.
If you need something urgently please get in touch and we'll help if it's possible. Additional charges may apply.
How can I get a VAT Invoice? You can download a PDF Invoice from the order confirmation page. We will send you an email once your order has been dispatched, this email also includes a link to download your invoice.
Order tracking is usually available once your order has been dispatched and you'll receive updates as your order progresses.
Same day delivery - Available from our London address, subject to stock availability and additional transport charges. Please call or email to get a cost for a same day delivery.
If any items from your order are unavailable we will notify you as soon as possible to let you know and discuss options which may include part shipping stocked items with the remainder to follow or shipping direct from our supplier or manufacturer.
Collect in person - Orders can be collected in person, stocked items are usually ready within 2 hours. ( During our usual business hours only ) Please contact us with any special requests.
International shipping - Sorry but we are not currently able to ship internationally. We hope to resume international shipping later in the year.
Gobo orders - shipped from stock if available otherwise usually shipped within 1 - 3 days.