We are currently only delivering to mainland UK, excluding Channel Islands.
Some items may have a longer delivery time, this is usually noted in the item description, we will contact you should there be any expected delays.
All orders are subject to availability
COVID-19 - NEW UK RESTRICTIONS ARE IN PLACE FROM DECEMBER 4TH
To protect our staff and customers we have implemented some changes to our delivery options and working practices in line with the new guidelines.
Standard delivery option 2 - 4 working days
Faster delivery - 1 - 2 working days. Place your order by 10am for same day shipping, subject to availability.
Standard delivery is from £5.85 and based on order total and weight, available options will be displayed at the checkout page.
If you miss the time or need something urgently please get in touch and we'll help if it's possible. Additional charges may apply.We use UPS for most of our parcel deliveries. Some larger or very small items may be sent via another courier such as Royal mail or Parcelforce.
Order tracking is usually available once your order has been dispatched and you'll receive updates as your order progresses along with a link to download your PDF invoice.
Same day delivery - Usually possible within London area subject to stock availability and additional transport charges. Please call or email to get a cost for a same day delivery.
If any items from your order are unavailable we will notify you as soon as possible to let you know and discuss options which may include part shipping stocked items with the remainder to follow or shipping direct from our supplier or manufacturer.
Collect in person - Please contact us with any urgent enquiries
International orders - We have suspended international deliveries due to changes with export regulations that have caused increased delivery charges and duty to be paid at destination. We hope to resume international orders again in the near future as we set up new processes for these orders. If you would like a personal quote for an international order please use the request a quote option or send us an email.
Gobo orders - shipped from stock if available otherwise usually shipped within 1 - 2 days. We will notify you if there is likely to be any delay. Do you need them urgently? Give us a call or send us an email to check availability and request a fast track service, may incur additional costs.