Please read item description as some items may have a longer delivery time, please get in touch for an estimated delivery time.
Standard delivery - Orders received by 11am will be dispatched the same day or next working day if it's a weekend or a bank holiday, subject to stock availability. Delivery is usually next day however this is subject to courier operations. Orders received after 11:00 may make the same day dispatch depending on the time otherwise they will dispatch on the next working day.
Economy delivery - For less urgent orders, usually delivered within 3 - 5 working days however please allow up to 7 working days.
If your order is urgent please let us know - We know that sometimes things change at the last minute or you may need something urgently, we may have other options available to help get your order to you in time, there may be additional charges.
Same day delivery - Usually possible within London area subject to stock availability and additional transport charges. Please call or email to get a cost for a same day delivery.
If any items from your order are unavailable we will notify you as soon as possible to let you know and discuss options which may include part shipping stocked items with the remainder to follow or shipping direct from manufacturer.
Collect in person - When placing an order to collect in person the checkout will ask for a shipping address. Just enter your billing address here and select the "collect in person" option.
International orders VAT at the standard UK 20% rate will be charged on all international orders placed online. If you can provide your registered business VAT / TAX number then we may be able to sell at zero VAT depending on the items ordered and the destination Country. Please get in touch for a quotation and more information.
Gobo orders - shipped from stock if available otherwise usually shipped within 1 - 2 days. We will notify you if there is likely to be any delay. Need them urgently? Give us a call or send us an email to check availability and request a fast track service.
Orders placed at the weekend or bank holiday will be processed on the next working day.