Privacy policy

PRIVACY STATEMENT

Sparks Supermarket is a trading name of Sparks Theatrical Hire Limited.
Registered address: Sparks Theatrical Hire Ltd, Unit 8 Kingside, Ruston Road, London SE18 5BX
Company registration No. 3852077, VAT registration No. 749 0245 26

This privacy policy explains how we use any personal information we collect about you when you use this website.
Sparks Supermarket respects your right to privacy. We developed this Privacy Statement to inform you about our practices. Questions regarding this Privacy Statement should be directed to customerservices@sparkshire.co.uk

Privacy is a concern to most Internet users and Sparks Supermarket takes the privacy concerns of our customers seriously. We assure you that we do not collect personal information from you unless you provide it to us. If you are registering to use our webstore you will be asked to provide certain information to enable us to process your order. We are asking for this information solely for the purpose of providing the services offered and authenticating your identity when you checkout or log in on the webstore. Be assured that we do not share information about our customers or site visitors to third parties.

WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the information you give us such as your name, address and email address.

We collect information about you solely to process your order and manage your account. If you have agreed to accept marketing we may also contact you from time to time about special offers and other products and services we think may be of interest to you.

CONSENT

How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific purpose only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

HOW DO I WITHDRAW MY CONSENT

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at sales@SparksSupermarket.co.uk or by post us to:
Sparks Theatrical Hire Ltd, Unit 8 Kingside, Ruston Road, London SE18 5BX

DISCLOSURE

We may disclose your personal information if we are required by law to do so.

SHOPIFY

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify’s data storage databases and the general Shopify application. They store your data on a secure server behind a firewall.

You can request for a copy the data used by our store, You can also request that all data be removed from our store. Please email us with any such requests.

PAYMENT

If you choose a direct payment gateway to complete your purchase, then Shopify temporarily stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).

LINKS TO OTHER WEBSITES

Our website may contain links to other websites. This privacy policy only applies to this website so when you link to other websites you should check the privacy policy on those sites.

SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

PCI-DSS is the worldwide Payment Card Industry Data Security Standard that was set up to help businesses process card payments securely and reduce card fraud.

COOKIES

Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.
_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).
_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits
_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.
cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.
_secure_session_id, unique token, sessional
storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.

CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information please contact our online store manager at sales@SparksSupermarket.co.uk or by post to:
Sparks Theatrical Hire Ltd, Unit 8 Kingside, Ruston Road, London SE18 5BX

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